![]() ![]() If it dropped by half to 12 Megs, that would be a big drop, but I wouldn't be complaining, because that would still be usable for me. I am paying for 25 Meg upload speeds, and am acheiving less than 1 Meg sometimes, even within the US. I don't expect the speed to stay the same to distant servers, just not drop as drastically as it does. I regularly need to transfer several GB of files. I am using various methods such as uploading to various file sending sites (Hightail, WeTransfer, etc.), and also via FTP. I would rather have a 25/25 that works correctly than a 50/25 that doesn't really work right.ĭoes anyone know what the real issue could be? Verizon won't acknowledge that there is an issue, and it looks like it will take 12 hours to upload the 4GB file I need to send. When I test by downloading/uploading files via YouSendIt or WeTransfer, upload speed is usually only 1/10 of download speed and it should be half. I would expect both upload and download speeds to be affected proportionally, but only upload speeds are degraded for me. If I connect to a Verizon server across the country on the official Verizon site, the download speed is always above 55M, but upload is only 1M. However, any time I connect to any other server further away (even on Verizon's test site), the upload speed drops drastically, but download stays the same. ![]() They don't seem to realize that no one just connects to only their closest server when using the internet, and won't accept that there is a problem. I had a sympathetic repairman, but the office wouldn't help him. After that the speed tested better, but soon after it started testing slow and he came back.Īgain, because the upload speed looked okay when testing on the official Verizon site (only to the closest server), the next tech person the repairman spoke to said that it tested fine and she closed my ticket. Someone at the office told him that the order had been entered wrong and the Pong was off by one number or something like that, and they put me back to 50/25. When the office switched me back to 25/25 the upload speed was fine. ![]() D router, but that seems like a step backward, and I would lose the gigabit LAN and N wireless improvements.Ī repair tech came out today and upload speed was indeed slow, even from before the ONT with his device, so no issues inside my house or my home equipment. I need to move a lot of large files often and need this to work better, but it seems like Verizon techs just want to get rid of me because it checks out on their end and it passes the only speed test that they will consider.Īny ideas what else I can try? I guess I could reinstall my old "slow" Rev. My upload speeds were never a problem until I "upgraded" to a faster internet speed. Verizon tech support didn't care about this since they only consider the test to their closest server as valid.Īlso, Verizon has another speed test web site (link below) that they refuse to acknowledge the existence or the results of that consistently shows that I have low upload speeds. If I test using the official Verizon site connecting to one of their servers farther away, the download speed stays the same, but the upload speed drops drastically. When I test using any other web site, the upload speed is always very fast (over 50 meg), but upload is always far below what I should be getting (5 meg or lower). However, since my internet speed looks fine when testing using the offical Verizon site (to the closest server), they won't look into the matter any more beyond resetting my ONT, which didn't help. I tried several different file transfer services and FTP servers, and all were glacially slow. Today, I tried to upload some large files (2-4 GB) and it was taking anywhere from 3 to 12 hours, indicating a very slow upload speed, probably less than 1 meg. All connections are hard wired using Cat 5e or Cat 6 cables. Since then I have had upload speed problems, and Verizon even sent me a replacement router. ![]() Recently, I upgraded to 50/25 fios from 25/25 and installed a new Rev. Mobile Hotspot not included on Unlimited Welcome plan. Unlimited 5G / 4G LTE: For Unlimited Welcome plan, in times of congestion, your data may be temporarily slower than other traffic. Auto Pay (Bank account or Verizon Visa Card) & paper-free billing req'd. Less $729.99 promo credit applied to account over 36 mos promo credit ends if eligibility requirements are no longer met 0% APR. New line on any 5G Unlimited plan req'd per phone. IPhone: $729.99 purchase on device payment or at retail price required. Promotional credits for this Bring your own Device (BYOD) offer may not be combined with other promotional offers. Promo credit applied over 36 months promo credits end if eligibility requirements are no longer met. $540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on Unlimited Ultimate plan req'd. ![]()
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